Using the right Technology to meet your needs

Others will tell you that it is all about “best-of-breed” technology but that is not the case. Your business needs the right technology that best fits your business requirements. A technology that fits best with the way you work and not someone-else’s idea of what might work. What differentiates CDM from the rest if that we will listen to you, we seek to understand your business culture, only then will we recommend a technology that truly fits your business and will deliver the solution you need.

Technologies provide the foundation for Solutions

Manufacturers design products around technology and standards. Each tries to be better, faster and more flexible than their competitors but the reality is that brand “X” may be best for Retail Banking while brand “Y” is superior for Manufacturing or Retail.

CDM has built long term relationships with a number of Technology Vendors often within the same technology segment. This allows us to be non-aligned and as we endeavour to find the best technology to address your business need we will often look beyond our current partners just to make sure we recommend the right Technology for your business.

Our Technology Partners Encompass the Full IT Lifecycle

We offer technologies across pretty much all facets of IT but we have a few special areas we want to tell you about. If you want more detail on any of these technologies just click the hyperlink or contact your nearest CDM office and ask to speak with a Business Development Manager.

Software
We are a Microsoft Gold Partner and specialise within the Information Worker and Advance Infrastructure competencies. This means we can offer Microsoft based services from Operating System, Server and Business Applications such as Microsoft Office and SharePoint.

We offer access to a thriving practice that not only creates SharePoint based Business Applications but can also align and secure Active Directory, support ISA Server, Windows Server as well as your end user workspace.

We are also a HP Gold Partner and can offer solutions and services based on HPs range of Business Technology Optimisation software such as HP’s industry leading Service Manager application suite.
We have also partnered with specialist vendors such as Auraya for Voice Biometric technology, Scansys RFID for advanced Asset Management and Inventory Control, and K2 for the very best business Workflow technology

Infrastructure
Industry Analysts report that the typical IT organisation spends around 75% to 80% of its total budget on the business-as-usual categories usually known as Infrastructure. This includes around 6% on Networks, 44% on computing hardware (Data Centre and End User) and 25% on software applications support. This is a big slice of your IT Budget and is therefore the obvious place to expend management effort to control costs, optimise service delivery, deliver a secure environment and ensure systems availability.

CDM can help you implement ITIL v3.0 based management practices using the most successful Systems Management toolsets from the likes of HP, Microsoft and Symantec. If you are a small to medium business running your own IT operation you may not have the budget to use these leading technologies to optimise your spend and CDM can help here too, with service managed and Software as a Service (SaaS) options that leverages the power of these tools without the high cost.

Networks
We claim that no one understands networks like CDM does. We install and maintain VoIP networks for some of Australia’s largest and most security conscious organisations. And we build high-performance trading networks for customers where 50 milliseconds delay can lose a multi-million dollar transaction. Where security, integrity, performance and ease of management are mission critical for your organisation we can design, build and even manage your network for you.

If you think all this might seem expensive and too high-end, we also provide these services to some truly cost conscious organisations across the likes of education and retail industries.

If you want more detail on any of these solutions just click the hyperlink or contact your nearest CDM office and ask to speak with a Business Development Manager.